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Kids Pack Served As The First Step Towards A New Life

Kids Pack Served as the First Step Towards a New Life

In her own words

I am the mother of four beautiful children, Sofia, Ulises, Elias, and Ezperansa. My passion has always been to help people, but being a victim of domestic violence was a barrier that kept me from pursuing my dreams. I struggled through homelessness and domestic abuse and was saved by a detective who introduced me to 211 in 2012.

I remember calling United Way 211 several times and hanging up because I wanted to get through the situation on my own. My pride wouldn’t allow me to ask for help, but the day I stayed on the line…was the day I decided to move on.

Kids Pack was one of the many resources I gained through Inland Empire United Way. It was a great blessing to my children, but it also served as the first step toward a new life.

That was four years ago. Today, I’m proud to share that not only was I a recipient of 211’s services, but I am now privileged to advocate for others as a 211 Community Resource Advisor. Every day, I answer calls from families just like me who are going through difficult times, and help them find the assistance they need. There are times when I hear women in the same situation I faced who don’t know what to do. I’m now able to share my story, give hope, and provide strength.

I changed my situation with one call to 211, and Inland Empire United Way has created new possibilities for me and my children. Although I never imagined earning an education, through 211, I have gained a mentor and will be pursuing a degree in social work.

As a mom, I once felt like a failure…today my kids are happy and healthy. We have a stable life that we’ve never had in the past, and I can’t thank Inland Empire United Way enough. The motivation and support from this organization is indescribable, and it has made a huge impact on our lives.

Cynthia Torres

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