Rancho Cucamonga, CA – On March 31, Governor Gavin Newsom held a televised COVID-19 press conference introducing the public to a new statewide hotline (833-544-2374) as part of his campaign, “Stay Home. Save Lives. Check In”. The campaign aims to battle food insecurity, as well as social isolation focused on individuals who may be affected in greater numbers: our community members over the age of 65.
“Our 211 system is an incredible system in the state of California that connects people to real services, in real time,” Gov Newsom noted. “So if a loved one or a neighbor or a stranger is in need and they need something more than just nice words and just a check-in, but needs specific services, we partner now with 211 to provide those services at the local level all throughout the state of California”. Local 211 lines, such as 211 Community Connect Riverside County and 211 San Bernardino County have seen a large increase in calls since the COVID-19 situation began and more so since the announcement of our partnership on “Stay Home. Save Lives. Check In”.
“We are pleased to take on such a crucial role for our communities in this unsure time. Our team is able to be a point of contact to those in distress, as they have been for many in times of need, to provide resources to aid with the challenges facing individuals and families at this time. We have repositioned several of our departments to ensure that the needs of our community members are met,” Lisa Wright, CEO of United Way of the Inland Valleys said.
Since March 9, the 211 centers serving Riverside County and San Bernardino County have:
· Received 22,532 calls.
· Hosted 26,629 people visiting their web sites.
“The greatest need we have received calls regarding has been for housing assistance. The need has been heavily related to motel vouchers and shelters,” Wright said. “The requests for assistance with food have increased by up to 400% and the following greatest need is for general information on the COVID-19 situation, including test availability and financial support. The 211 Teams have stepped up to the challenge. We are working everyday to live united for our communities and we know we will get through it together.”
About Inland Empire United Way & United Way of the Inland Valleys
Inland Empire United Way and United Way of the Inland Valleys are committed to investing and advocating for the local communities in the areas of Health, Education, and Financial Stability. United Way strives to improve the lives of children and families through public policy, as well as providing much needed resources. By partnering with a network of local nonprofit organizations, United Way delivers critical services to our community, connects individuals in crisis with needed resources 24/7 through 2-1-1.